We understand how important your privacy is. This Privacy Policy clearly explains how my3win collects, uses, stores, and protects your personal information as a member of our online entertainment platform.
This Privacy Policy is issued by my3win Entertainment ("my3win", "we") and applies to all users who access or use the my3win platform via the website my3win.fun. We are fully committed to protecting the privacy and security of every member's personal data.
By registering for or using my3win services, you agree to the data collection and usage practices described in this document. This Privacy Policy should be read together with Terms and Conditions us and forms part of the agreement between you and my3win.
Our Commitment: my3win never sells, rents, or transfers your personal data to any third party for marketing purposes without your explicit consent. Your data remains yours.
In operating the my3win platform, we collect several categories of information from our members. This collection is carried out transparently and solely for the stated purposes:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, IC number | KYC verification, legal compliance |
| Contact Data | Email, phone number | Account communications, notifications |
| Financial Data | Bank account number, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser | Security, fraud detection |
| Activity Data | Gaming history, login timestamps | Service enhancements, responsible gaming |
We only collect information that is strictly necessary to operate our platform securely and comply with applicable legal requirements. No excessive or irrelevant data is collected from you.
The personal information we collect is used solely for the following purposes and will not be used beyond the stated scope without your consent:
Marketing Communications: We only send you promotional communications if you have given explicit consent. You may withdraw this consent at any time through your account settings or by contacting our support team.
My3win takes an extremely cautious approach to data sharing. Your personal information will not be shared with any external party except in the following limited situations:
All third parties granted access to your data are bound by strict data protection agreements and are permitted to use that information only for the specified purposes. my3win remains fully accountable for the security of your data.
We continuously invest in the latest security infrastructure to ensure your personal data remains protected at all times. Our technical security measures include:
Shared Responsibility: While we do everything in our power to protect your data, account security also depends on you. Please use a strong password, do not share your login credentials, and contact us immediately if you suspect any suspicious activity on your account.
The my3win website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our website. We use several types of cookies:
You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some features on the my3win platform.
As a my3win member, you have full rights over your personal data. We respect and facilitate the exercise of the following rights:
You have the right to request a copy of all personal data we hold about you at any time.
If any of your data is inaccurate or outdated, you may request an immediate correction.
You may request the deletion of your personal data, subject to minimum legal retention requirements.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data while an investigation or dispute is ongoing.
To exercise any of the above rights, please contact our privacy team via email at [email protected]. We are committed to responding to every request within 30 business days.
My3win retains your personal data only for as long as necessary to fulfil the purpose of its collection or to comply with legal requirements. The following are our data retention guidelines:
When your data is no longer needed, we will securely delete it using methods that ensure it cannot be recovered.
My3win reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to you via email notification or a website banner at least 14 days before taking effect.
We encourage you to review this page periodically. The "Updated" date at the top of this page indicates when this Privacy Policy was last amended. Your continued use of the my3win platform after changes take effect will be considered as your acceptance of the latest version of this Privacy Policy.
If you have any questions, concerns, or complaints regarding how we handle your personal data, the my3win privacy team is ready to listen and assist. You can reach us via:
We value the trust you place in my3win and are always committed to upholding the highest data protection standards for every member across Malaysia.
Reach out to our privacy team for any questions about your data.
[email protected]My3win uses the latest security technology to ensure your information is fully protected at all times
All data transmitted between your device and my3win servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.
Our two-layer authentication system ensures only you can access your my3win account, even if your password falls into the wrong hands. Extra security without the hassle.
Your data is stored in internationally certified data centres with multi-layered backup systems, strict physical access controls, and round-the-clock protection against cyber threats.
The my3win system undergoes regular penetration testing and security audits by independent cybersecurity firms to identify and address any vulnerabilities before they become threats.
We only collect information that is genuinely necessary to operate our services. No excess data is collected — every piece of information we request has a clear and legitimate reason.
All financial data processing at my3win complies with strict PCI-DSS security standards. Your payment card information is not stored directly in our systems — your financial security is our priority.